Insights

Field notes from inside the launch.

Specific writing on the decisions that move connected-vehicle programs. No frameworks for their own sake, no recycled trend pieces, just what the work taught.

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genaiotaoperations

What it actually takes to ship GenAI to a live vehicle fleet

Demos are easy; production fleets are not. Shipping conversational GenAI to 900K+ vehicles in six weeks came down to operations and rollout discipline, not model choice, gating activation with entitlements, sequencing five org boundaries, and deciding what "safe enough to launch" means when the fleet is already on the road.

May 28, 2026 · 6 min read

entitlements

Entitlements are the product: feature flags as revenue infrastructure

Most teams treat feature flags as a deployment convenience. At fleet scale they become the spine of the business, the layer that decides who gets what, enables paid journeys, and lets you launch, beta, and experiment without all-or-nothing risk.

7 min read

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build-vs-buy

Build, buy, or kill: how to make the call without a vendor in the room

The hardest connected-vehicle decisions aren't technical, they're about who you ask. Advice from a firm that profits when you build is structurally tilted. A plain method for pressure-testing a build-vs-buy decision, the questions that surface a hidden conflict, and how to recognize the feature you should kill before it kills your timeline.

5 min read

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